Frequently Asked Questions

Everything you need to know about your Mavi Canada shopping experience.

How long will it take to receive my order?

Standard shipping within Canada typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.

What is your return policy?

We offer a 30-day return policy for unwashed and unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.

How do I find the right fit for Mavi jeans?

Each product page includes a detailed size guide. We recommend measuring your waist and inseam and comparing them to our chart to find your perfect fit in our various denim silhouettes.

Do you offer free shipping?

Yes, we offer free standard shipping on all Canadian orders over $100. For orders below this threshold, a flat-rate shipping fee will be applied at checkout.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How should I care for my denim to make it last?

To maintain the color and elasticity of your Mavi jeans, we recommend washing them inside out in cold water and hanging them to air dry instead of using a machine dryer.